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Privacy Policy

Privacy Policy

This Privacy Policy explains how Al Naim Explorers processes personal data in connection with its website, booking requests, and guided culinary and market tours in Bahrain. It describes the types of information we collect, the purposes for which we use it, and the circumstances in which it may be shared.

Terms of Service Contact
Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
01
Processing purpose

How We Use Data

We use personal data to respond to inquiries, manage date and group requests, review dietary information, confirm venue availability, arrange routes and tastings, process booking payments, coordinate meeting-point check-in, deliver guided tasting walks, and provide post-tour recommendations. We also use data for customer support, recordkeeping, fraud prevention, website administration, and compliance with legal obligations.

Each processing activity is tied to a specific operational need.
02
Sharing partners

Sharing With Service Providers

We may share personal data with service providers that help us operate the website, process payments, manage communications, or support booking administration. We may also share limited information with venues, guides, or other operational partners when needed to confirm reservations, dietary requests, or route arrangements. These parties are expected to use the data only for the services they provide to us.

Operational partners receive only the data needed for their role.
03
Legal basis

Legal Disclosures

We may disclose personal data where required to comply with applicable law, lawful requests, court orders, or regulatory obligations. We may also share information when needed to protect our rights, investigate misuse, or support the safety and security of our website, guests, and operations.

Legal disclosures are limited to what is necessary in the circumstances.

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in some cases. Where we rely on your consent, you may withdraw it for future processing.

Available rights depend on the nature of the data and the applicable law.

To exercise a privacy right, send a clear request using the contact details in this policy and describe the information or action you are asking for. We may ask for additional details to confirm your identity and locate the relevant records. If a request cannot be fully satisfied, we will explain the reason where required by law.

We may need to verify identity before acting on a request.

We retain personal data for the period necessary to manage reservations, complete tours, handle follow-up communication, meet accounting or legal obligations, and resolve disputes. When data is no longer needed, we delete it or anonymize it where practical. Some records may be kept longer if required by law or for legitimate business documentation.

We keep data only for as long as needed for the booking, legal, and recordkeeping purposes described here.

If we make material changes to this Privacy Policy, we will update the posted version and may provide additional notice where appropriate. The revised policy will apply from its stated effective date. We encourage you to review this page periodically.

We may revise this notice to reflect changes in our practices or legal requirements.
01

Data We Collect

We may process identification and contact details, booking and payment information, group size and preferred dates, dietary information you choose to provide, meeting-point and attendance details, and limited technical data such as device and browser information. Where you communicate with us, we also process the content of your messages and any information needed to confirm route suitability or guide language availability.

We collect only the information needed to manage bookings, tours, and related communications.
02

How We Collect Data

We receive personal data when you submit a website request, contact us by email or phone, make a reservation, provide dietary or group details, or check in for a tour. We may also receive limited data from payment processors, booking-related service providers, and website tools that record basic technical and usage information.

Most information comes directly from you during booking or service communication.
03

Cookies We Use

We may use essential cookies to support site operation and security, preference cookies to remember basic settings, and analytics cookies to understand how the website is used. Cookies may be session-based or persistent depending on their function. We do not use cookies to collect more information than is reasonably needed for these purposes.

Cookie use is limited to operational and measurement purposes.
04

Cookie Controls

We use cookies and similar technologies for essential site functions, basic analytics, and preference handling. You can usually control cookies through your browser settings, including blocking non-essential cookies or clearing stored cookies. If you disable some cookies, parts of the website may not function as intended.

Browser settings can be used to limit or delete cookies, subject to the settings of your device.

Contact Information

Email contact
office@rosesyrupcotton.click
Telephone contact
+973 3660 0527
Postal address
630 1413 Road, Block 314 Al Naim
Privacy inquiries
Use the contact details below for questions about this policy or your personal data.
Contact Page